Frequently Asked Questions

Everything you need to know about your premium spirits experience.

Do you ship internationally?

Currently, we only ship within the United States to states where direct-to-consumer alcohol shipping is legally permitted. Please check our shipping policy for a list of restricted states.

How is my whiskey packaged for transit?

We use custom-engineered, shock-absorbent packaging specifically designed for glass bottles to ensure your selection arrives in pristine condition.

Can I return a bottle if I don't like the taste?

Due to safety and legal regulations regarding food and beverage products, we cannot accept returns on opened bottles. If your bottle arrives damaged, please contact us within 48 hours for a replacement.

Is an adult signature required upon delivery?

Yes, federal law requires an adult (21+) to provide a valid photo ID and signature upon delivery of any shipment containing alcohol.

Are your rare releases authentic?

Absolutely. Every bottle in The Whiskey Library collection is sourced directly from licensed distributors or the distilleries themselves to guarantee 100% authenticity.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay and Google Pay.